Privacy Policy

Effective date: 01.01.2019

This Privacy Policy explains how gleoni.com (the “Site”, “Store”, “we”, “us”) collects, uses, and shares information when you visit, interact with, or make a purchase from the Site.

(1) CONTACT
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Email: gleonishop@gmail.com

(2) INFORMATION WE COLLECT

(2.1) Information you provide
When you place an order, create an account, contact support, or otherwise interact with the Site, you may provide:

  • Name

  • Email address

  • Phone number (if provided at checkout or for delivery)

  • Billing and shipping address

  • Order details (items purchased, size/color selections, order notes)

  • Messages you send to us (support requests and communications)

(2.2) Payment information
Payments are processed by third-party payment providers such as Stripe and PayPal. We do not store full payment card numbers. Payment providers may collect and process payment information to complete transactions, prevent fraud, and comply with legal obligations.

(2.3) Device and usage information
When you browse the Site, we may automatically collect:

  • IP address (and approximate location derived from it)

  • Device type, browser type, operating system

  • Pages viewed, clicks, scrolls, time spent, referring/exit pages

  • Cookie identifiers and similar online identifiers
    This information is collected using cookies and similar technologies and may be processed by analytics and advertising partners described below.

(3) HOW WE USE YOUR INFORMATION
We use information to:

  • Process payments, fulfill orders, and provide delivery and returns support

  • Communicate with you about purchases, shipping, and customer service matters

  • Detect, prevent, and investigate fraud, abuse, and security incidents

  • Improve the Site, our products, and customer experience (analytics and performance)

  • Provide marketing and advertising, including measuring ad performance and showing relevant ads (where permitted)

(4) HOW WE SHARE YOUR INFORMATION
We share information only as necessary to operate the Store and provide services.

(4.1) Shopify (store platform)
Our store is hosted on Shopify, which provides the ecommerce platform used to process orders and manage the Site.

(4.2) Payment providers
We share necessary information with payment providers (such as Stripe and PayPal) to process payments, authenticate transactions, and prevent fraud.

(4.3) Shipping and delivery partners
We share delivery information (name, address, and where needed phone/email) with carriers and logistics partners to ship orders and provide tracking updates.

(4.4) Analytics and advertising partners (GA4 and Meta Pixel)
We use:

  • Google Analytics 4 (GA4) to understand how visitors use the Site and to improve performance.

  • Meta Pixel to measure advertising performance and support advertising features such as remarketing and audience measurement.
    These tools may receive device and usage information (such as cookie identifiers, pages visited, events like view content/add to cart/purchase, and IP-derived location). We use this data to measure and improve marketing effectiveness.

(4.5) Service providers
We may use third-party vendors for customer support, email communications, site performance, and other operational needs. They are permitted to process information only to provide services for us.

(4.6) Legal and safety
We may disclose information if required by law or legal process, or to protect the rights, safety, and security of the Store, our customers, or others.

(5) COOKIES, ANALYTICS, AND ADVERTISING

(5.1) What are cookies
Cookies are small files stored on your device that help websites function, remember preferences, and understand usage. We may also use similar technologies such as pixels and local storage.

(5.2) Types of cookies we use

  • Strictly necessary cookies: required for core site functionality (shopping cart, checkout, security).

  • Analytics cookies: help us understand site usage and improve performance (for example, via GA4).

  • Advertising cookies: help us measure ads and deliver relevant advertising (for example, via Meta Pixel).

(5.3) Your choices
You can control cookies through your browser settings. You can block or delete cookies, but some features of the Site may not function properly.
Where required by law in your location, we will request consent for certain cookies.

(5.4) Interest-based advertising choices
Depending on your region, you may be able to opt out of certain interest-based advertising through industry opt-out tools. Availability and effectiveness depend on your device and browser settings.

(6) EMAIL AND MARKETING COMMUNICATIONS
You may receive transactional emails related to your order (order confirmation, shipping updates, support replies). These are necessary to provide services.
If you subscribe to marketing emails or we send marketing communications where permitted, you can opt out at any time by using the “unsubscribe” link in our emails.

(7) DATA RETENTION
We retain personal information as long as necessary to:

  • fulfill orders and provide customer support

  • maintain business records

  • comply with tax, accounting, and legal obligations

  • resolve disputes and enforce our agreements
    Retention periods vary depending on the type of information and purpose.

(8) SECURITY
We use commercially reasonable safeguards designed to protect information. However, no online service can guarantee absolute security.

(9) YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to request:

  • access to personal information we hold about you

  • correction of inaccurate information

  • deletion of certain information (subject to legal and operational requirements)
    To make a request, contact gleonishop@gmail.com. We may need to verify your identity before completing a request.

(9.1) California privacy notice (CPRA)
If you are a California resident, you may have additional rights to know, delete, and correct personal information, and to opt out of certain “sharing” of personal information for cross-context behavioral advertising.
To submit a request, email gleonishop@gmail.com with the subject line “California Privacy Request”.

(10) INTERNATIONAL VISITORS
We may process and store information in countries where we or our service providers operate. By using the Site, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your jurisdiction.

(11) CHILDREN
The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

(12) CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated policy will be posted on the Site with a new effective date.

COOKIE POLICY

Effective date: [add date]

This Cookie Policy explains how gleoni.com uses cookies and similar technologies.

(1) COOKIES WE USE
We use cookies and similar technologies for:

  • Site functionality (cart, checkout, security)

  • Analytics (GA4)

  • Advertising measurement and features (Meta Pixel)

(2) HOW TO MANAGE COOKIES
You can manage cookies through your browser settings. You can block or delete cookies, but some Site features may not function correctly.

(3) THIRD-PARTY COOKIES
Some cookies may be set by third-party services we use, such as Google Analytics and Meta. These providers may process information according to their own privacy policies.

(4) CHANGES
We may update this Cookie Policy from time to time by posting a new version with a new effective date.

MARKETING COMMUNICATIONS NOTICE (optional short section for footer or checkout)
You can place this as a short paragraph near newsletter signup:

By subscribing, you agree to receive marketing emails from us. You can unsubscribe at any time using the link in our emails. Transactional emails about your orders will still be sent.