Contact Us

GLEONI CONTACT INFORMATION
Gleoni processes orders worldwide. If you have any questions or issues related to your order, shipping, delivery, returns, or payment, please contact our support team and we will assist you as quickly as possible.

Customer Support
Email: gleonishop@gmail.com
WhatsApp: +48 575 183 196

Support hours (UTC):
Mon–Fri: 09:00–22:00
Sat–Sun: 11:00–18:00
We also offer limited support during US national public holidays.

When contacting us, please include:
• your order number (example: “Order #2381”), and
• a brief description of the issue.

Order Tracking
If tracking is available for your shipment, we will email you the tracking number once it is provided to us by the carrier.
Tracking information may take 1–3 business days after dispatch to appear in the carrier’s system.

If you need help with tracking, email us from the same email address used to place the order and include your order number. For security reasons, we can provide tracking details only to the email address associated with the order.

You can track your shipment using the tracking link - https://gleoni.com/apps/parcelpanel or provided by the carrier or by entering the tracking number on a universal tracking service such as 17track.net.

Technology & Security
If you would like to report technical issues (website errors) or security vulnerabilities related to Gleoni.com, please contact:
Email: gleonishop@gmail.com

We take security reports seriously and will respond as soon as possible.